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Terms & Conditions

The following information are the terms and conditions of hire with Guy Salmon Prestige Rental as provided on the rental agreement.

Definitions

  1. "We", "Us", "Our": refer to the company from which the Vehicle is hire
  2. "You", "Your": the person, firm or organisation renting the Vehicle
  3. "Authorised Driver": the driver(s) approved & recorded by Us. You will ensure any Authorised Driver complies with these T&Cs
  4. "Vehicle": as described over
  5. "DLW/ DW": Damage Liability Waiver or Damage Waiver
  6. "TPI": Third Party Insurance relating to Third Party motor liability
  7. "Insurer": the insurance company providing TPI
  8. "Admin Fee": £27 plus VAT
  9. "Start of Rental": The date and time at which the hire commences
  10. "Rental Period": the duration between the Start of Rental and up to the time the Vehicle is returned to Us
  11. "RA": The rental agreement

Rental period

  1. You rent the Vehicle for the Rental Period at an agreed daily rate
  2. If You require the Vehicle for longer than the Rental Period You must notify Us at least 2 hours prior to termination of the Rental Period. If You fail to do this Your authority to retain the Vehicle may, at Our discretion, terminate & You will be liable for any loss/ damage suffered by Us as a result & we may use such lawful means We choose to recover the Vehicle.
  3. You must visit Your nearest Station with the Vehicle on day 28 & every 28 days thereafter. The Vehicle will be exchanged on day 56.
  4. We reserve the right to substitute a suitable replacement Vehicle at any time.
  5. Unless the RA has been extended We will charge You a standard daily rate available on request at the Station, which may vary from the agreed rate shown over, until the Vehicle is returned to Us.

Costs, charges & payment

  1. You will pay Us all rental & associated charges, VAT/ other taxes & levies as required by law.
  2. All Vehicles are supplied with a full tank of fuel. If You do not take the "Fuel Purchase Option" (see Station for details) & return the Vehicle without a full tank of fuel a refuelling fee will be charged. The fee will be based on the rates available from the Station. You are liable for fuel used for the delivery & collection service.
  3. You are liable for & will pay to Us (whether You were at fault or not) all reasonable costs of repair to return the Vehicle to the same condition as at the Start of Rental e.g. extra valeting, roadside assistance fees, repairs, materials/ equipment & replacement of the Vehicle.
  4. You are liable for & will pay all tolls, congestion charges, bus lane/ speeding & other traffic fines, penalties (including penalty notices), court & other authority costs for parking, clamping, release from compounds, traffic or other offences incurred in respect of the Vehicle during the Rental Period whether You were driving the Vehicle or not. Upon an authority's request We may supply Your details to such authority. If we supply Your details or such penalty remains unpaid You may also be charged an Admin Fee. We may, on request, provide You with a copy of the traffic violation notice We send to the authority. If the Vehicle is seized by HM Customs & Revenue or the Immigration Authorities You shall be charged for any Civil Penalty & restoration charges & loss of use whilst We cannot rent out the Vehicle.
  5. 1 days rental is any period of 24 hours from Start of Rental. A grace period of 29 minutes is allowed for after time due back then a full days charge will be made.
  6. You acknowledge & grant permission for Us to charge any credit, charge or debit card nominated at Start of Rental with any charges due to Us under this RA at any time during & after the Rental Period.
  7. We may charge a loss-of-use fee at the standard daily rate if We cannot rent out the Vehicle because it needs repair, is a write-off or it has been stolen & We are waiting for full payment of the Vehicle's value. We will only charge You if We can't recover the losses from other sources.
  8. If You choose to pay in a currency other than that used by Us when the quote was prepared, that choice has been made in the knowledge that We will use an Exchange Rate based on a commercial exchange rate supplied by Barclays Bank, plus 2.75%. This service is provided by Us and You accept that a choice of currency was available and that Your decision is final.

Insurance

  1. Where Your own insurance has not been arranged, TPI is mandatory for which there is no additional charge. There will be a charge, subject to terms for DLW/ DW. DLW/ DW applies to damage & theft of the Vehicle.
  2. If DLW/ DW is purchased by You, We will provide cover for loss of/damage to the Vehicle but You still have to pay an amount up to the excess each time You damage the Vehicle whether You were at fault or not. If DLW/ DW is not taken You will be liable for the full cost of any loss of damage to the Vehicle.
  3. Neither TPI nor DLW/ DW will cover loss of/damage to the Vehicle caused by driver abuse, error, negligence or wilful act e.g loss/ damage to the Vehicle/ its accessories as a result of the keys being left in/ with the Vehicle or using the incorrect fuel type. You indemnify Us against such loss/ damage & agree to pay any roadside assistance fees & Our Admin Fee.
  4. If at termination, You have complied with all these T&Cs, then, but not otherwise, & subject to Clause 5, Your responsibility for loss or damage to the Vehicle/ its accessories is limited to the price paid for DLW/ DW & the excess payable, where DLW/ DW has been purchased or the full cost of any damage to the Vehicle if 9 DLW/ DW has not been purchased, or Your insurance costs where You have arranged Your own insurance
  5. You & Authorised Drivers must comply with the terms & conditions for TPI & DLW/ DW, where taken. The Insurer will not accept liability for loss/damage during the Rental Period if You /Authorised Driver fails to do so.
  6. You agree to make any payment necessary to put Us in the same position as We would have been in if the breach of the insurance terms & conditions had not occurred. You will supply any information concerning the driver(s) of the Vehicle to Us upon demand & will allow Us direct access to the driver(s) of the Vehicle & will fully co-operate in obtaining such access.
  7. You will use Your best endeavours to supply full details of any third party vehicle involved in any accident/incident with the Vehicle.
  8. If You have opted to arrange Your own insurance on the Vehicle, the cover must be comprehensive. Any excess on Your policy is Your responsibility. We reserve the right to ask for satisfactory proof of Your insurance prior to Start of Rental. You are responsible for ensuring the Vehicle is properly insured from Start of Rental until 12.00 hours on the first working day following termination of the Rental Period. You indemnify Us against loss incurred/damage to the Vehicle in the event that such cover fails to be effective. If You become aware of any changes in Your insurance cover during the Rental Period You must notify Our Insurance Department (address over) immediately in writing.
  9. In the event of accident/loss/ damage to the Vehicle We will undertake repairs/ select a repairer & will invoice You for such repairs & any associated costs. Such invoice must be paid on demand. We may at Our discretion accept payment from Your insurer, however ultimate responsibility is with You.
  10. You will at Our request do all required by Us/ on behalf of the Insurers & permit Your name to be used by Us for enforcing any rights or remedies against any persons in connection with the Vehicle.
  11. We will not either on Our behalf/ on behalf of the Insurers, waive any rights hereunder except in writing signed by Our duly authorised representative or the Insurers respectively.

Your responsibilities

  1. The Vehicle must only be driven by You or an Authorised Driver, each must hold a current full driving licence held for at least 12 months prior to the Rental Period. We may inspect such licence at any time during the Rental Period.
  2. You must ensure that all reasonable care is taken of the Vehicle against damage/loss throughout the Rental Period, e.g. ensuring the Vehicle is not overloaded by the number of persons or weight of goods carried, locking the Vehicle when not in use, using any security device fitted to/ supplied with the Vehicle, protecting the Vehicle against bad weather which can cause damage, using the correct fuel.
  3. You must not modify the Vehicle in any way. No roof/bike racks/ towbars are permitted.
  4. You will not use the Vehicle for the carriage of passengers/ property, for hire or reward, racing, pacemaking, off-roading, reliability trials, speed testing, driving instruction, to propel/ tow another vehicle/trailer (except where the Vehicle is covered by Your own insurance & Our prior written consent has been obtained) or in violation of any legislation, order or regulation affecting the use, loading/ condition of the Vehicle, for any illegal purpose.
  5. Neither You or an Authorised Driver can be under/ over the age specified by Us from time to time, details will be available at the Station, &/or under the influence of alcohol, hallucinatory drugs, narcotics or barbiturates &/or whose driving licence is subject to certain restrictions.
  6. The Vehicle must not be taken outside the UK without Our express written consent.
  7. You will return the Vehicle with all tyres, tools, audio equipment & other accessories in the same condition as at Start of Rental.
  8. You & any passengers will not smoke in the Vehicle.
  9. As the Vehicle reaches the mileage notified in the Vehicle You will notify Us & make the Vehicle available to Us for such servicing to be carried out/ for the Vehicle to be replaced at Our discretion.
  10. You will adhere to any instruction in the Vehicle relating to maximum mileage.
  11. Any property placed in the Vehicle is at Your own risk & We take no responsibility.
  12. If the Vehicle is a commercial vehicle, You must not use it for a purpose which requires an operator's licence unless You have one.
  13. You must not sell, rent or dispose of the Vehicle or any of its parts. You must not try to give anyone any legal rights over the Vehicle.
  14. You must immediately upon request provide Us & any law enforcement bodies full, accurate & up-to-date information required in relation to You & any Authorised Driver relating to the use of the Vehicle during the Rental Period.
  15. You or any Authorised Driver will in no way be deemed to be an agent, servant or employee of Ours.

Our responsibilities

  1. We will provide a Vehicle that is in good working order for the Rental Period. If the Vehicle breaks down during the Rental Period in mainland UK and Northern Ireland (but only for reasons attributable to Our negligence/ wilful default), We will as soon as possible: recover & repair the Vehicle so that it is rendered functional/ where the Vehicle cannot be so repaired, provide a replacement vehicle of an equivalent standard & size to the Vehicle to You for the remainder of the Rental Period.
  2. We are responsible if someone is injured or dies as a result of Our negligent action. We are responsible for any direct loss that You suffer as a result of Us breaching this RA. We are not responsible for indirect losses which happen as a consequence of the main loss or damage.

Breakdown, accident & repair

  1. If a warning light appears or You see low levels or the Vehicle develops any fault during the Rental Period, You will inform Us immediately on 0800 0280 999, & not use the Vehicle while it is in an unroadworthy condition. Failure to notify Us could result in You being held responsible for any damage caused to the Vehicle.
  2. You must not let anyone work on the Vehicle without our written permission.
  3. If You have an accident/incident You must get the names & addresses of all involved, including witnesses. You must make the Vehicle secure; tell the police straight away if anyone is injured or there is a disagreement over who is responsible & notify Us of the accident or incident on 0800 0280 999
  4. You must fill in the accident report form (see rental wallet) & post to the supplied address.

End of rental agreement

  1. We may terminate this RA if We become aware of any breach by You of these T&Cs.
  2. If You are an individual consumer We will end this RA immediately if We find out that any of Your belongings have been taken away from You to pay off Your debts, or a receiving order has been made against You.
  3. If You are a company, We may end this RA immediately if You go into liquidation/ receivership/ administration, or You call a meeting of creditors or We find out that any of Your goods have been taken away from You to pay off Your debts.
  4. At the end of the Rental Period You must ensure that the Vehicle is returned to the Station detailed in the supplied RA. If the Vehicle is to be collected it must be parked in a suitable place to allow collection at any time up to a period of 6 working hours from termination without the imposition of any parking/ clamping fines/ towing/ compound/ congestion charges. You remain responsible for the condition of the Vehicle until it is inspected by a member of Our staff.
  5. If We end this RA it will not affect Our right to receive any money We are owed under this RA. We can also claim reasonable costs from You if You do not meet any of the requirements of this RA. We can repossess the Vehicle & charge You a reasonable amount for doing so. You give Us (& will not withdraw) permission to access Your premises for that purpose without using unreasonable force or causing damage.
  6. Failure to return the vehicle will lead to additional charges being incurred by You to cover Our costs for recovery.

Your information

  1. We may use any information You have given Us for the purposes of Your Vehicle rental e.g. collecting payment & dealing with any follow-up issues that We need to discuss with You during & following Your hire of the Vehicle.
  2. We may obtain information from third parties concerning Your previous record of vehicle hires/ accident history in deciding whether to rent a Vehicle to You.
  3. Upon breach of this RA we will keep a record of that to assist us with future decisions about You & We may give Your personal details to credit reference agencies, DVLA, HM Customs & Revenue, the police, debt collectors, & any other relevant organisation. We may also give Your personal details to the British Vehicle Rental & Leasing Association (BVRLA), who may pass Your details on to any of its Members to assist a third party to decide whether they will accept You as a customer.
  4. Our data protection policy is available from the address supplied on the RA

General

  1. If You are a company or other organisation for which a credit account has been opened these T&Cs must be read in conjunction with the Corporate Terms & Conditions of Trading. In the event of any inconsistencies the Corporate Terms & Conditions shall prevail.
  2. The RA is governed by the laws of the country in which it is signed. Any dispute may be settled in the courts of that country or, if we choose England